A high level of pastoral care is provided for every child who attends The English School.

Each child is assigned a Class Teacher (Year 3 to Year 5) or Tutor (Year 6 to 8). New children have a buddy who they shadow for the first week or until they become comfortable to become more independent. Student Planners (Year 3 to 8) are used as a means of daily communication between teachers and parents. Class Teachers and Tutors are the first point of contact for parents if they have any concerns, followed by the Phase Leaders and finally the Head of Prep. The Behaviour Management Policy, based primarily on positive reinforcement, is implemented fairly and consistently by teachers so that children have clear boundaries. A House System operates whereby each child from Year 3 to Year 8 is assigned to one of the four Houses (Balmoral, Buckingham, Sandringham, Windsor). Children collect house points individually for good work etc and as a group e.g. at Sports Day. This fosters both a community spirit and healthy competition, as well as allowing children to mix with different age groups. Weekly assemblies are used to reinforce the Personal, Social, Health and Emotional aspects of learning and to celebrate success.

Children are encouraged to take on positions of responsibility within the school. A group of prefects from Year 8, including a Head Boy and Head Girl, are nominated by the Headteacher and play an important role. In Year 3 to 8 each class elects a school council representative. This group of children lead small scale change to further improve the school and organise events to raise money for charity. There is a playground squad who assist the teachers on duty to ensure that break times run smoothly. A Tidy Team help to return lost property items to their rightful owners. This is an ideal opportunity to develop community awareness and responsibility. 

The school has a zero tolerance policy towards bullying and a detailed structure for child protection is in place. The full-time nurse deals with illnesses and injuries that occur during the school day and notifies parents accordingly.